FAQ

Frequently asked questions

Late check-out:
We kindly ask you to contact us the day before your departure so that we can check our final availability at apartment of where you are staying. In case the apartment is occupied after check-out time at 11:00 a.m. we recommend the luggage storage at the customer service of the department store Magasin du Nord. It is free of charge. Please, find the address below: Magasin du Nord Kongens Nytorv 13, 5th floor 1095 København
Parking:
Public parking is available across Copenhagen. In most of the city you will have to pay to park and in some areas comply with restrictions. For more information, we recommend that you visit this webpage, and type the address of where you are staying in Copenhagen in the search bar. If you wish to use a parking house, we recommend the parking houses in Adelgade and Magasin Du Nord, please see the links below. • Parking house in Adelgade • Parking house in shopping center Magasin Du Nord Please note that it will be more expensive to use parking houses and parking spaces owned by private companies.
Late check-in:
We kindly ask you to contact us the day before your departure so that we can check our final availability at apartment of where you are staying. In case the apartment is occupied after check-out time at 11:00 a.m. we recommend the luggage storage at the customer service of the department store Magasin du Nord. It is free of charge. Please, find the address below: Magasin du Nord Kongens Nytorv 13, 5th floor 1095 København
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